Safety & Trust | Champion Charter Bus

We are the Champions.

When it comes to providing safe and reliable transportation and service, Champion Charter Bus stops at nothing. Being the most trustworthy and dependable West Coast charter bus provider is our number one goal, so you can count on us to provide sanitary and well-maintained charter bus rentals, professional bus operators and customer service representatives, transparent costs and secure payment options, and accessible travel accommodations for those who need it. Don’t believe us yet?

Here are all the reasons why we put the “Champion” in Champion Charter Bus:

Man celebrating success with a fist in the air and a man clapping for him

1. COVID-19 Precautions

We understand you may have some COVID-19-related concerns about your charter bus rental during the ongoing global pandemic. That’s why we emphasize safe and sanitary travel practices so everyone can enjoy group transportation with peace of mind. We ask all of our professional drivers to wear a mask and frequently sanitize high-touch surfaces of your charter bus rental, but ultimately, the COVID-19 precautions on your rental is up to you. Let us know if we can help implement mask mandates, temperature checks, social distancing, on-board hand sanitizer, or any other safety measure you request.

2. Trusted Charter Bus Partners

At Champion Charter Bus, we want to provide only the best group travel experience to our customers. Our network of trusted charter bus partners and providers on the West Coast is vast and vetted, and to ensure the quality of the vehicles and professional service we can offer, we only work with charter bus partners that have achieved the highest possible safety rating by the FMCSA—the Federal Motor Carrier Safety Administration. Additionally, the professional driver assigned to your trip passed background checks, has a clean driving record, and completed months of training before joining our network.

3. Dependable Vehicle Maintenance

Before your group trip, you need to be 100% certain that the vehicle you’re riding on is safe and up to standard. We ensure that the types of charter buses and minibuses you can book with Champion Charter Bus are regularly maintained for safety, comfort and reliability. A quality-assurance inspection is conducted on your charter bus rental before and after your trip, and includes checks on engine oil and coolant, tire pressure and tire tread depth, speedometers, warning lights, headlights, and mirrors.

4. 24/7 Customer Service

Travel planning isn’t always smooth sailing. That’s why here at Champion Charter Bus, our customer service department is available 24/7 to help you with your charter bus rental. Call us any time with your trip details, headcount, itinerary, and transportation needs, and we’ll provide you with a free, no-obligation quote for your trip. Have any last-second changes or schedule amendments? Whether you call us at 2:00 a.m. or 2:00 p.m., we can guarantee we’ll do our best to accommodate your needs and concerns.

5. Transparent Pricing & Secure Payments

When you call us at 1-844-693-9330 to tell us about your trip and book your bus, a professional rental representative will give you a personalized bus rental quote with the total cost. At the time of payment, double-check that you’ve received an official invoice, confirm the cost with your rental representative, and you’re ready to pay over the phone or through a secure, online payment portal. We don’t store your payment or credit card information, so there won’t be any post-trip hidden fees or additional charges.

6. Easy Accessibility Options

If ADA accessibility is a requirement for your group transportation option, Champion Charter Bus can easily provide ADA-compliant transportation when you let us know with at least 48 hours advance notice. We can provide buses with important features and amenities like a wheelchair lift, additional hand railings, and widened aisles. Also, registered emotional support and service animals are allowed on charter bus rentals when you provide an ESA letter or service animal certification to your rental representative before your trip.